Warranty Info

Our Warranty Promise

We stand behind the quality of our work and the parts we use. Most repairs include a warranty covering defects in parts and workmanship. Warranty coverage begins on the date the repair is completed.

What’s Covered

✔ Defects in replacement parts
✔ Workmanship issues related to the completed repair
✔ Unexpected failures of the repaired component (non-physical, non-liquid related)

If a covered issue occurs within the warranty period, the part will be replaced or the repair will be corrected at no additional cost.

Workmanship Evaluation

Workmanship issues are determined solely by Oopsies Tech after inspection.
This ensures that warranty decisions are based on:

• Technical findings
  
  

• Repair history
  
  

• Part behavior
  
  

• Industry-standard diagnostic methods
  
  

Customer-reported symptoms are always taken into account, but the final determination of whether an issue qualifies as a workmanship defect is made by the technician after evaluating the device.

What’s Not Covered

The warranty does not cover:

✘ New physical damage (drops, cracks, pressure damage)
✘ Liquid or moisture exposure
✘ Damage caused by third-party repairs or tampering
✘ Issues unrelated to the original repair
✘ Damage caused by accessories (cases pressing on screens, third-party chargers, etc.)
✘ Software issues, data loss, or user modifications
✘ Normal wear on consumable items (e.g., batteries degrading over time)

Warranty Duration

Warranty periods vary depending on the part and repair type. Typical coverage:

• Screens: 30–90 days (varies by device & part supplier)
  
  

• Batteries: 30–90 days (depending on OEM or aftermarket availability)
  
  

• Other components: 30 days unless stated otherwise
  
  

• Boutique / Retro Mod Services: Parts warranties vary by module manufacturer; workmanship is covered for 30 days
  
  

If a part supplier offers longer coverage, it will be applied to your repair.

OEM & High-Quality Parts Statement

We prioritize OEM components whenever possible, including—but not limited to—genuine Samsung, Google, Motorola, Apple, and other manufacturer-sourced parts when available.
If OEM parts are not obtainable, we use high-quality, reputable aftermarket components.

Part type (OEM vs aftermarket) will always be communicated before the repair begins.

Limitations & Conditions

• Devices must be returned in the same condition as when the repair was completed.
  
  

• Any protective seals, internal markers, or tamper indicators must be intact.
  
  

• Warranty coverage is not transferable to another device or owner.
  
  

• Devices that show new damage or liquid exposure are not eligible for warranty service.
  
  

How to Request Warranty Service

If you believe an issue is covered under warranty:

1. Complete an Intake Form (or reference your previous submission)
   
   

2. Select “Warranty Issue” under the problem description
   
   

3. Schedule an appointment through Appointment Bookings / Reservar Citas
   
   

4. Bring the device and any details about the issue
   
   

If the issue is covered, the repair will be completed at no cost.
If not covered, a standard diagnostic fee or repair fee may apply.

Data Disclaimer

Data safety is always a priority, but data is not included in warranty coverage.
Please ensure important files are backed up before any service.

Summary

Our goal is to provide reliable, honest repairs with strong warranty support.
If you ever have questions about what is or isn’t covered, feel free to contact us or include your question on the intake form.